Privacy Policy

Welcome to The Pooch Pool. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our Website or contact us, we may collect personal information such as:

Your name
Email address
Phone number
Mailing address
Pet information (e.g., pet’s name, breed, age)

b. Non-Personal Information

We may automatically collect non-personal information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the site
Referring website

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services
Communicate with you about your bookings or inquiries
Personalize user experience
Improve our Website and services
Send promotional emails (with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers who assist with Website operations (e.g., hosting, payment processing)
Law enforcement or government agencies if required by law
Business partners (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These tools help us:

Understand how users interact with our Website
Save user preferences
Improve performance and usability

You can modify your browser settings to disable cookies, though this may affect certain features of the Website.

5. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access the personal data we hold about you
Request correction or deletion
Withdraw consent at any time
Opt out of marketing communications

To exercise your rights, please contact us at: admin@thepoochpool.com

7. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of the Website after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Pooch Pool
Email: admin@thepoochpool.com
Phone: 07810888081
Address:Unit1, Borsdane Farm, Shay Lane, Briercliffe, Burnley, Lancashire, BB10 3PH